Turn Jeannie's methodology into working tools.
Six AI-powered tools for CX leaders and speakers. Built on Jeannie Walters' real frameworks. All free to try. No signup required until you want to save a result.
CX Mission Statement Builder
Four reflection questions. Get a team-ready CX Mission Statement with coaching notes, 2 alternate phrasings, and a branded PDF.
Keynote Research Brief
Paste keynote details → full pre-talk brief in 30s. Audience insights, company context, opening hook, CX angles, expected Q&A, pitfalls.
CX ROI Calculator
Plug in churn, customer count, revenue. Get a three-scenario projection with AI-written executive summary. CFO-ready.
LinkedIn Post Drafter
Give it a topic. Get 3 post variants tuned to Jeannie's public voice — story-first, framework-first, contrarian. Ready to tweak and post.
Book GPT
Ask anything about Experience Is Everything. Every answer cites the specific chapter + page. MVP: Chapter 1 loaded.
CXI Compass v2
15 questions, 5 minutes. Get scored across the 4 CXI Navigator pillars with a personalized 90-day plan mapped to book chapters.
Collect → Reflect → Connect → Direct
The four-phase process Jeannie teaches in Chapter 1. Each tool sits somewhere in this flow — reducing the time between "I understand the framework" and "I shipped the work."
Gather what exists
Take stock of your current vision, mission, and values so your CX work builds on — not contradicts — what's already there.
Answer the questions
Four deliberate reflection questions turn scattered instinct into a defendable position.
Draft the artifact
Synthesize answers into a short, memorable, team-ready statement, plan, or brief that people can internalize.
Ship it
Use it. Quote it in decisions. Revisit it quarterly. The tool is only useful if it leaves the drawer.
Most organizations run on assumed customer experience.
Every person in your organization brings unique backgrounds and understanding. It's not fair to assume that what you believe to be a great customer experience is the same as what others believe.
A CX Mission Statement aligns everyone around one single idea of what the customer experience is — and how every person in the organization contributes to it.
Reading a chapter and actually doing the work are different things. These tools close that gap — you answer a few questions, AI produces the artifact, you edit and ship.
"Our customers expect reliability so they can live and work with ease and confidence. By proactively meeting their needs, our customers feel valued along every step of their journey."
Ready to actually ship your CX work?
Pick a tool. Spend 5–10 minutes. Leave with something your team can use today.
Free · No signup required · Based on Experience Is Everything